Functionalities
Programming module integrated with the acquisition orders system is able to offer a reliable delivery date depending on the production year provided.
Through a series of functions of the production programmer defines the campaigns of production in accordance with the characteristics of the products by acting on macroresource planning.
The sales office, during the acquisition of orders, occupies productive capacity and according to the production segment of the busy campaign gets in response the expected delivery date.
Service
Ensure an efficient service is essential so that the customer can enjoy on a continuous motion system installed.
For this purpose Wise Ingegneria e Soluzioni Software offers its after-sales service adequate to deal with competence, professionalism and speed any anomalous situation occurs; all through immediate telephone support and remote assistance with direct connection to the remote system diagnostics and monitoring, until the intervention on site in case of anomalies of character electromechanical.
Through a program of preventive maintenance will ensure the verification of the proper operation of machinery, during both guarantee that subsequently.
We promote all the activities of both ordinary and extraordinary maintenance, also by raising awareness of the client’s supply of spare parts for original equipment.